HOG Clinical Education
Care Skills

Dementia Care Basics

Person-centred dementia support for caregivers, support workers and family-care environments.

Level Beginner
Credential Certificate
Duration 3 hrs
Pace 2 hours a week
Schedule Complete in 2 focused weeks

Program overview and learner expectations

Dementia Care Basics is designed for care aides, family-care supporters, group-home staff, and new learners preparing for dementia-aware environments.

You move through 6 guided modules that combine practical explanations, scenario-based learning, and final assessment readiness for care skills work.

No formal clinical experience is required. Empathy and learner readiness are enough.

Skills you'll gain

Person-centred care Empathy in communication Routine support Behaviour response

Tools and workflows

Communication prompts Routine support planning Behaviour response notes

What you will be able to do

Each section is built to help learners apply the course in a real workplace, onboarding, or supervised support context.

Understand common dementia symptoms

Communicate with empathy

Respond to anxiety and agitation

Support dignity and routine

Program structure

Learn in sequence, build confidence at each stage, and move toward the final assessment with clearer expectations.

01
Module 1 0.5 hrs

Understanding dementia and behaviour

Focus on understanding dementia and behaviour while building confidence in understand common dementia symptoms.

02
Module 2 0.5 hrs

Person-centred communication

Focus on person-centred communication while building confidence in communicate with empathy.

03
Module 3 0.5 hrs

Supporting daily routines

Focus on supporting daily routines while building confidence in respond to anxiety and agitation.

04
Module 4 0.5 hrs

Responding to agitation and sundowning

Focus on responding to agitation and sundowning while building confidence in support dignity and routine.

05
Module 5 0.5 hrs

Safety, wandering and documentation

Focus on safety, wandering and documentation while building confidence in understand common dementia symptoms.

06
Module 6 0.5 hrs

Scenario-based assessment

Focus on scenario-based assessment while building confidence in communicate with empathy.

How the learning is applied

Instead of giving you a disconnected checklist, this course walks you through the tasks, decisions, and reporting habits that employers expect from healthcare support learners in Canada.

Practice task 1

Work through a communication scenario involving anxiety, confusion, and reassurance.

Practice task 2

Design a simple support routine that protects dignity and reduces distress triggers.

Practice task 3

Respond to a wandering or agitation scenario with calm, person-centred choices.

Format

Self-paced

Assessment

Assessment includes communication scenarios and behaviour-response decision points.

Certificate

A learner certificate is generated after course completion and assessment success.

Best for

Care aides, family-care supporters, group-home staff, and new learners preparing for dementia-aware environments.

Who this program is best suited for

This course is designed to support onboarding, confidence building, and role-readiness conversations for practical healthcare environments.

Care aides, family-care supporters, group-home staff, and new learners preparing for dementia-aware environments.

A learner certificate is generated after course completion and assessment success.

Dementia support aide Care assistant Community support worker

Frequently asked questions

Short, clear answers to the practical questions that matter before you start.

Is this course suitable for beginners?

No formal clinical experience is required. Empathy and learner readiness are enough.

What do I receive after completion?

A learner certificate is generated after course completion and assessment success.

Who is this course best for?

Care aides, family-care supporters, group-home staff, and new learners preparing for dementia-aware environments.

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